Thursday, September 3, 2020

Obesity †Nutrition Essay

Cheap food is something that each American thinks about. In all probability you, the individual perusing this has had cheap food previously, and most likely delighted in it. Regardless of whether it might be Mcdonalds, Burger King, Taco Bell, Jack in the Box, KFC, and so forth. There is nothing as modest, brisk to get, and delectable as cheap food. With the ever-developing populace of hefty Americans, individuals are searching for an explanation and for most that reason is cheap food. Presently as per the CDC (habitats for illness control) the meaning of overweight is having a BMI (weight list) of 25-29. 9 and the BMI for a corpulent individual is 30 or higher. Might it be able to be that inexpensive food is causing 78 million Americans 20 years or more established to be large, or that 17% all things considered and youngsters in the US are over weight as a result of it? I think not. Without a doubt, inexpensive food may not be the most advantageous decision for you, however genuinely, nobody is constraining you to eat that cheeseburger and nobody is compelling you to drink that pop. You see inexpensive food isn't the issue, the dynamic of the large American populace is. Presently just so we’re clear I have nothing against large individuals and there is a major distinction between somewhat thick, which is alright and hefty. Presently just so your mindful of the stoutness issue here in America, here’s some cool hard realities about heftiness. Here in the US over 35% of grown-ups are viewed as hefty, that’s in excess of 78 million individuals the nation over that are large. Seventeen percent of kids and youthful grown-ups are stout, which is triple the pace of an age back. Studies have demonstrated that heftiness gives you a more noteworthy possibility of getting type2 diabetes and even malignancy. In the event that you are asking why there are such huge numbers of stout individuals in America today simply pose your self a couple of basic inquiries. Okay rather go for a pleasant night run or remain at home and watch your preferred TV appear? Okay rather eat a serving of mixed greens or something not as sound like a burger or pizza? Lastly would you rather go to the rec center or spend time with companions? On the off chance that I needed to figure I’d state the greater part of you would prefer to spend time with companions, eat low quality nourishment, and watch your preferred TV appear. You see the vast majority have the opportunity to work out and eat right they simply decide not to and simply like each decision made in life it accompanies it’s advantages and results. You don’t need to pay for a rec center part transport simply stroll up certain means or play get with your children or go for a stroll at the recreation center, anything is clearly superior to nothing. Presently specialists will contend against my cases, and that’s reasonable. They’ll notice that 33 percent of kids and teenagers in the U. S. expend inexpensive food on a commonplace day; they’ll likewise express that on normal young people will visit a drive-through joint two times every week. Well all I need to state to that is whose deficiency is that? How are these children purchasing the inexpensive food? With their parent’s cash obviously. Why can’t the guardians make them something sound and control what there kids eat as opposed to giving them cash to eat inexpensive food? It’s the parent’s issue that the children are eating cheap food so regularly. Inexpensive food isn’t going to cause you corpulent except if you to eat it more often than not. In the event that you eat it incidentally however you additionally eat your foods grown from the ground you’ll be fine. It is insane to realize that in the U. S. 49% of cash spent on food is spent away from home. Which means individuals are deciding to purchase food from cafés and different places instead of go to the market and cook at home. That rate is continually expanding because of the way that individuals now a days are searching for increasingly helpful methods of arriving food. On the off chance that your pondering exactly how much cash is being spent on brisk help eateries, in 2011 speedy assistance cafés were relied upon to increase 168 billion dollars, 3% more than 2010. On the off chance that individuals would simply go through a large portion of the measure of cash that they as a rule spend on cheap food and cook a decent solid feast rather there would be no issue with inexpensive food. Indeed the choices of the American individuals are to be faulted. Hit the rec center and assist yourself with getting thin. Studies have indicated that physical action assumes a major job in loosing weight obviously you realized that, its presence of mind. In any case, what numerous individuals don’t know is that as indicated by the CDC (place for ailment control) less than 2 out of 10 Americans and under 30 percent of grown-ups get the suggested degree of activity. Likewise that over 25% of U. S. grown-ups don't commit whenever to physical movement, the most exceedingly terrible states being Louisiana, Alabama, Kentucky, Mississippi, Oklahoma, and Tennessee. It is fascinating that relationships have demonstrated that those states with minimal measure of activity have the most medical issues. Type2 diabetes is generally activated by heftiness, and in 1980 5. 5 million grown-ups had it; presently roughly 25. 6 million grown-ups have type2 diabetes. The expanding level of stoutness and diminishing rate in physical action is certainly to fault. A fascinating reality is that by loosing weight and getting from overweight to ordinary you can save money on normal $1400 per year taking drugs. In the event that you don’t have the opportunity to go to the rec center, there are a couple of tips that can assist you with getting fit. By and large on the off chance that you drink a soft drink can a day you’ll increase 15 pounds in a year, that is in the event that you don’t turn out to be obviously. Use the stairwell or stroll around the square, a couple of additional means could be the distinction in consuming some additional calories, lastly anything is superior to nothing, twist some soup jars or do a few crunches while staring at the TV. Any of those things can assist you with your corpulence, at that point you wont need to accuse cheap food. Inexpensive food organizations are presently making a greater push to serve more advantageous things in their stores, yet it is dependent upon the clients to get them else it is totally supportive of nothing. McDonalds is making the greatest stride with there new things like the all natural product smoothies, apple cuts, plates of mixed greens, and there pamphlets that show you there beneath 400,300,200, and 100 calorie things. Jack in the crate is committing to too with their 3 selections of plates of mixed greens, and serving barbecued chicken rather than seared in there sandwiches. These cheap food chains are understanding that sound is the new approach however yet most of individuals in America aren’t. We have to watch what we eat, eat more beneficial earthy colored rice or bread rather than white, more leafy foods and less burgers, next time you go to mcdonalds get a plate of mixed greens rather than a Big Mac it may transform you. Taking everything into account the inexpensive food industry isn't to be faulted for Obesity in the United States of America. They’re making strides the correct way and the individuals of America ought to as well. We have to begin practicing more and getting dynamic since that is the genuine purpose behind the expanding corpulence. Settle on better choices in your way of life, pick a solid one and like I said get a serving of mixed greens next time you go to McDonalds. †http://www. getamericafit. organization/measurements weight in-america. html †http://www. huffingtonpost. com/2012/08/14/corpulence rate-by-state_n_1774356. html.

Tuesday, August 25, 2020

Interpersonal Communication for Feedback and Organizations

Question: Examine about theInterpersonal Communication for Feedback and Organizations. Answer: Relational correspondence has consistently existed for such a long time since individuals are social in nature and somehow they have to share data or sentiments. The procedure through which individuals can trade importance, sentiments or data is alluded to as relational correspondence (Beebe, Beebe Redmond, 2014). Individual correspondence is the up close and personal correspondence between a person that happens through either verbal or non-verbal modes. Relational correspondence includes how the message is conveyed through highlights, for example, non-verbal communication, the manner of speaking or motions. Input is a significant vital of relational correspondence and successful criticism encourage smooth progression of data. A successful input ought to be plainly heard, comprehended and acknowledged. To give powerful criticism there are a few rules and contemplations to be watched. The input ought to be as explicit as conceivable as this will make it simple for the other party to g et it. The criticism ought to be convenient and you should consider what you are going to state and how at the suitable second. While giving criticism one should focus on conduct and their impact and not on character. The relational aptitude of input is significant in a work environment since it advances cooperation and compelling correspondence inside an association (Amanda, 2013). Great relational correspondence advances great authority since it advances sympathy and trust inside individuals from staff. Successful input abilities assume a basic job in advancing validity and consumer loyalty. Individual connections are significant in the work environment and this can be cultivated and kept up by the presence of viable relational correspondence components inside an association (De Janasz, 2014). All in all, relational abilities comprise of how individuals impart both verbally and non-verbally. Powerful criticism abilities need to follow certain rules that guarantee the input given i s obviously comprehended and acknowledged. References Amanda Baker (2013) Feedback and associations: Feedback is acceptable, criticism agreeable culture is better Year: 2013 Pages: 260-268 Volume: 54 Issue: 4 Journal Title: Canadian Psychology (remaining creators precluded purposely). Beebe, SA, Beebe, SJ Redmond (2014) Interpersonal Communication: identifying with others, seventh edn, Allyn Bacon, Boston (Blackboard Reading List tab, and referenced as a printed version book, not as a part from a book). De Janasz, SZ, Crossman, J, Campbell, N Power, M 2014, Interpersonal aptitudes in associations, second edn, Mc-Graw-Hill Education, North Ryde, NSW (Blackboard Reading List tab, and referenced as a printed version book, not as a part from a book).

Saturday, August 22, 2020

Work in a Team and its Problematic Considering Assignment

Work in a Team and its Problematic Considering - Assignment Example This will help know whether the member truly merited induction into the gathering. To help address the worry of the member, I will ask on the off chance that he/she comprehends purposes behind induction into the gathering. In the event that he/she doesn't have the foggiest idea about the purposes behind joining the gathering, I will ask her/him express any doubt with respect to the individual who composed his/her joining the gathering that could warrant plan for his/her entrance into the gathering. In the event that the existence difficulties of the member and doubt should have activated somebody into arranging his/her induction into the gathering adheres with the end goal of the gathering, I will utilize influence methods to enable the part to acknowledge how he/she needs advising and related administrations. One of the difficult issues that may emerge in the Grief Recovery Group is strict inclination. There may be endeavors by specific individuals from the gathering to adjust along strict affiliations, which may separate and segregate others (Core, Corey and Corey, 2010). This may demonstrate a major test to the entire gathering thinking about that individuals will have various convictions and perspectives that will make it hard to fit thoughts. To deal with strict inclination, I will ask the banding together individuals show how their strict alliance influenced their exhibition in the gathering. I will likewise ask the individuals adjusting along basic religion to portray their emotions towards others when they adjust along strict lines. I will likewise get some information about how they would feel in the event that they were the survivors of the results of strict inclinations and the moves they might want made to guarantee that individuals appreciate solidarity regardless of the disti nctions Another difficult circumstance prone to happen in the Grief Recovery Group includes matured people utilizing illicit medications. A few individuals from the groupâ may choose to start the utilization of illicit medications in offer kill their anxieties and maybe help them out of their issues. As a gathering head, I will handle such an issue by starting an exceptional meeting with the casualty part. I will approach the part describe explanation behind joining the gathering and goals or accomplishments expected out of the gathering sessions.â â

Valediction Forbidding Mourning Free Essays

A Valediction Forbidding Mourning Analysis In the sonnet â€Å"A Valediction Forbidding Mourning†, by John Done, it is about a man who is bidding farewell to his sweetheart as he is going to leave. Done is attempting to make his takeoff simpler for his sweetheart so he thinks of her a sonnet. He utilizes numerous deferent artistic components to improve his sonnet and make It additionally convincing to the peruser. We will compose a custom exposition test on Valediction Forbidding Mourning or then again any comparable point just for you Request Now He utilizes likeness in sound, language structure, code word, and metaphors to Inform the peruser about his adoration. This enables the speaker to contrast his affection with life like highlights to show how profoundly he Is enamored. Done first tells his darling that he won't be gone until the end of time. He clarifies how â€Å"virtuous men pass somewhat away. † What Done Is stating Is that his sweetheart must have the option to acknowledge the way that he Is leaving. Much the same as somebody needs to acknowledge demise. By and large individuals don't settle on the decision to kick the bucket. It Is something that happens to everybody and there Is nothing to do to stop It. So generally speaking, Done Is telling his sweetheart that his exit will occur. Done later discloses to his sweetheart how individuals are stressed over the earth’s pivot. He utilizes this association with show how his sweetheart doesn't need to stress. Done illuminates his darling how, workstation of the spheres,’ Despite the fact that more noteworthy far, is honest. † as it were Done is stating that his darling feelings of dread him leaving, however she shouldn’t on the grounds that he will return. What this meaner is that her stressing is trivial. She fears something that is normally happening. Her dread of him leaving does not merit agonizing over on the grounds that he will return. Done analyzes his affection to gold in the sixth verse. He expresses that their adoration isn't â€Å"a break, yet a development. † The significance of this is their adoration will never self-destruct, just extend. He Is stating that regardless of how far they are away from one another, they will consistently e together. Done analyzes this to gold since when it is extended it grows, it won't break. So he analyzes his affection to this on the grounds that their adoration will never break. In refrains 7 and 8 Done thinks about his affection to a compass. In the seventh refrain he clarifies how the spirit, the fixed foot, makes no show/to move, yet doth, if the’ other do. † The fixed foot of the compass remains in the middle while the other one makes a hover around it. It doesn’t matter how far separated they are, the two feet will consistently remain together. The pivot in the center is the power that holds their affection together. Done likewise shows how it doesn’t matter how far he is away from her. In verse 8 Done portrays how the feet of the compass are contrasted with him and his darling. At the point when he Is discussing the feet he says how â€Å"It learns and notices it,’ And becomes erect, as that returns home. † What this is stating Is that she should remain at home and Walt while he â€Å"roams† around. Be that as it may, when he returns home she will be eager to see him. She needs to realize that since their affection resembles a compass they will consistently be associated. That one day he will get back home and that they will be back together once more. In this sonnet, Done begins by clarifying how he will need to leave and that there Is no way around It. He thinks about this to how individuals die and that they don’t have the decision. He discloses to her that stressing will be trivial and that It won't be justified, despite all the trouble in light of the fact that In the end he will return. Done utilizations the case of how individuals stress over the earth’s common events and how this is an exercise in futility. Continuously stay together. Regardless of how far one of the feet go, it won't break separated, Just like the gold. What's more, at long last when he has finished his Journey, he will return back to her. The most effective method to refer to Valediction Forbidding Mourning, Papers

Friday, August 21, 2020

Federalists vs Ant Federalists Essay Example

Federalists versus Ant Federalists Essay Example Federalists versus Ant Federalists Paper Federalists versus Ant Federalists Paper What is Federalism? Federalism is an arrangement of government wherein power is separated between a focal position and constituent political units. (The American Heritage Dictionary, 2005). The framework is separated into levels: the national government, territorial and nearby governments. Every one of these levels has regions in which they have power. The levels in any case, without anyone else can't change the force that the constitution has given them. Each level works through its own organizations and acts legitimately on the individuals through its own authorities and laws. Review of the Federalists The Federalists supported a solid focal government, approaches were positive to exchange, money and business. The Federalists were likewise for national bank and supported approval of the Constitution. The principal Federalist development was recognized by a conviction that the national government under the Articles of Confederation was excessively powerless and that a more grounded central government was required. The Federalists had the option to get the national government to authorize a show to repair the Articles. Nelson and Lynn state, â€Å"Federalism empowers positive collaboration among state and national governments in programs relating to training, interstate parkway development, natural assurance and wellbeing, joblessness and standardized savings concerns. † Overview of the Anti-federalists The principal Anti-federalist development of the eighteenth century was against The Anti-federalists during the 1780s restricted the production of a more grounded national government under the Constitution. There were various explanations behind this resistance; they accepted that a more grounded government would compromise the power of the states and people. : Also, the Anti-federalist accepted that the current government was adequate and getting a national government under the constitution would be excessively solid. The Anti-federalists had confidence in unhindered commerce, a legislature constrained by conventional residents, arrangements that were ideal for ranchers, craftsmans, and talented specialists and needed solid ties with France. Endorsement of the Constitution The appropriation or in any case called sanction of the Constitution occurred from September 1787 through July 1788. The debate of the endorsement had the supporter of the constitution (Federalists) against the Anti-federalists who didn't bolster the Constitution. The Anti-federalist straightforwardly denounced the constitution as a concentrating authoritative document that would stop American opportunity and lead away from the essential laws of the Revolution. The federalists then again, had importuned unequivocally that the nation’s issues were an immediate aftereffect of the feeble inadequate Confederation. They likewise accepted just the Constitution would permit the individuals of America to keep up unaltered their opportunity and autonomy, which was a result of the Revolution. The Federalists had a few points of interest; they introduced a reasonable declaration for the nation’s issues. The Federalists were sorted out and had cash. The Federalists had the benefit of reasoning broadly and working with the government officials from the states, also, the federalists were bolstered by Benjamin Franklin and George Washington, the main genuine political figures of the time. The benefits of the Anti-federalist were that they had the help of the state legislators and the way that the individuals didn't have any trust in the possibility of a solid focal government. Critically, the Anti-federalist’s most impressive contention was that the constitution didn't have a Bill of Rights. End The approval of the Constitution battle was a challenge for votes and a moving contention about established hypothesis and legislative issues. The endorsement was additionally the first occasion when that a nation’s people uninhibitedly settled on the sort of government they needed. As per Bernstein (2007 â€Å"Ratification was an impetus for the production of a national political network. † Americans would now be able to state that the endorsement of the constitution was instrumental in the kind of society that exists today. References Bernstein, Richard B. (2008). Sanction of the Constitution. Recovered March 13, 2008 from answers. com/theme/endorsement of-the-constitution Drake, Frederick D. Nelson, Lynn R. (2002). Educating about Federalism in the United States. Recovered March 14, 2008 from ericdigests. organization/2003-1/usa. htm The American Heritageâ ® Dictionary of the English Language, Fourth Edition (2005) Retrieved 13, 2008 from inquire. com/reference/word reference/ahdict/38776/federalism

Wednesday, August 5, 2020

The Reflected Appraisal Process and Self Concept

The Reflected Appraisal Process and Self Concept Basics Print Reflected Appraisal Process and Self Concept By Kendra Cherry facebook twitter Kendra Cherry, MS, is an author, educational consultant, and speaker focused on helping students learn about psychology. Learn about our editorial policy Kendra Cherry Updated on October 11, 2019 PeopleImages.com / Getty Images More in Psychology Basics Psychotherapy Student Resources History and Biographies Theories Phobias Emotions Sleep and Dreaming In social psychology, the reflected appraisal process is considered one of the influences on the development of self-concept. The term refers to a process where we imagine how other people see us. In many instances, the way we believe others perceive us is the way we perceive ourselves. We all make judgments about the people, objects, and events in the world around us. We are also aware that other people make judgments about us. Think about the last time you went to a party. You probably spent quite a bit of time getting ready, selecting the clothes you would wear as well as other aspects of your physical appearance. Once you are at the party, you immediately become aware that other people are taking in your presence and making judgments about not only how you look, but how you present yourself, your personality, and even your preferences. It was sociologist Charles H. Cooley who first described how the reflected appraisal process works in his concept of the looking-glass self. Cooley suggested that a persons sense of self emerges based upon his or her understanding of how he or she is perceived by others. According to this concept, social interactions play a central role in the development of a sense of self. Psychologist Harry Stack Sullivan was the first to use the term reflected appraisal in his 1953 book The Interpersonal Theory of Psychiatry. How Self-Awareness Develops and Why It Matters How This Practice Affects You There are a number of different factors that can influence how strongly this reflected appraisal can impact an individuals self-assessment. For example, people tend to be more affected by judgments delivered by someone deemed highly credible. Imagine that you are an aspiring artist and that you are having your first gallery show at a local university. One of your most esteemed mentors looks at your work and delivers a glowing review. Since you see this individual as a highly credible source, the compliment will carry much more weight than if it was delivered by a random stranger off the street. Receiving similar appraisals from a variety of sources can also play a role in how strongly the individual is affected by the process. If you receive compliments from an acclaimed local artist, from several art professors at the university and a local art critic, the sum of all these appraisals will likely carry more weight and have a greater impact on your self-concept. Family relationships can also play a role in how reflected appraisal influences feelings about the self. For example, children who grow up with parents who consistently offer positive and supportive appraisals will be more likely to experience a stronger sense of self and better self-esteem as they grow up. In such instances, credibility continues to play a role in how these appraisals are viewed. A positive judgment from a parent will carry greater weight than an appraisal from a younger sibling.

Monday, June 22, 2020

Kossans Return And Market Return Essay Example Pdf - Free Essay Example

Chart 1 represents the return of Kossan Rubber Industries and KLCI index. In year 2004, the Kossans stock return is higher than the market return which is 1.1174% and 1.0131%. This implies that Kossan have a high performance in year 2004. The following year, both of Kossan and KLCI index have a negative return which is -1.9569% and -0.0381% respectively. However, the situation has been improved in year 2006. The Kossans return has increase to 8.3246% which is highest return during the five years while the market returns is 1.6952%. Nevertheless, the return of Kossan dropped to -1.1743% in year 2007 adversely market return increase to 2.4065% which is higher than Kossan stock return. In year 2008, both returns are dropped to negative return which is -2.1616% and -3.9557% respectively. It is because the inflationary pressures attributed to 5 fold increases of oil prices. Although the Kossan stock return are negative but it also is higher than the market return. In consequence, overall the five years, the Kossan Rubber Industry have a good performance and well prospective for the future. Industry Analysis Malaysian glove industry started in late 80s and it has been the largest rubber glove exporter in the world for the past 20 years. Malaysia currently controls about 65 percent of the worlds consumption and still remains highly competitive in the world market even for the next 5 to 10 years. The global demand for rubber gloves has increased and expected to grow by 10% annually driven by greater health awareness, more stringent health standards and an aging population. At present though rubber gloves have not been affected much from the global crisis, but the rubber gloves industries are facing stiff competition and higher production costs including latex, crude oil and labor input. Only handful efficient and sizeable glove manufacturers are able to survive and secure the growing demand in gloves. Sime Darby and KLK which were unsuccessful in growing their rubber glove operations would have dominated the industry. Instead, Kossan have successful in its rubber glove operations. It is because Kossans operational efficiency and cost management has managed to minimize the impact of rising costs on operating margins. Kossan is also ambitious and nimble players, who have invested tremendous time and effort to improve quality, achieve efficiency and grow export markets. It is for this reason that the Kossan will continue to dominate the industry as it will become increasingly difficult for new entrants to entry in this industry and achieve economies of scale. Looking forward, Kossans management continues to emphasize on higher value added products, focusing on the premium powder-free medical gloves, both in the natural rubber (NR) and nitrile segments. Its management also appears poised to meet any variance in the consumption trend between natural rubber and nitrile gloves, with the company setting in-place highly versatile production lines. Financials KOSSAN TOP GLOVE SUPERMAX Bursa S.Code 7153 7113 7106 Mkt cap (RMmillion) 372. 5 1083.8 254.7 Mkt price (RM) 2.33 3.60 0.96 YTD price chg (%) (40.3) (44.6) (56.0) Cons. TP (RM) 3.43 4.49 1.55 TP upside (%) 47.2 24.7 61.5 EPS (RM) 0.38 0.37 0.22 P/E (x) 6.1 9.7 4.4 BV/share (RM) 1.97 2.27 1.54 P/BV (x) 1.2 1.6 0.6 Div/share (RM) 0.09 0.11 0.03 Div yield (%) 4.0 3.1 3.4 (Figure 2: YEAR 08 GLOVE PEER COMPARISON) Figure 2 represent the rubber glove peer comparison between Kossan, Top Glove and Supermax on year 2008. Over the all, Kossan Rubber Industries Bhd has a good performance compare to other rubber industries. The EPS of Kossan is 38 sen which is higher than 37 sen (Top Glove) and 22 sen (Supermax). This implies that Kossan have a high earning for each share outstanding compare to other rubber gloves industries. At the same time, Kossan have a RM2.33 market price which is higher than Supermax RM0.96 but lower price than Top glove is RM3.60. This also implies that Kossan Rubber have a high value compare to Supermax. Dividend per share of Kossan is also more than Supermax which is RM0.09 and RM0.03 respectively. Based on Kossans EPS and P/E ratio, we set the fair value of RM3.43, which is 47% above its current market price. For Top Glove, the fair value is RM4.49 which is 25% above its current market price, and fair value for Supermax is RM1.55 which is 61% above its market price. Du e to the intrinsic value is higher than the current market price, so that we duly maintain our buy call. Kossans results have matched our expectations despite facing cost pressures and slower global economic. We like Kossan for its production efficiency, high production capacity utilization rate and its focus on the higher-margin nitrile / NR powder-free glove segment growth. Company Analysis Kossan Rubber Industries Bhd was established in 1979. The companys manufacturing plants are centered within Klang Valley, Malaysia for ease of management and logistic control which translates into better synergistic effects. Its principal activity is manufacturing latex examination gloves, manufacturing and trading rubber products, fabricating and installing machineries as well as investment holding. The companys subsidiaries include Kossan Latex Industries (M) Sdn. Bhd., Perusahaan Getah Asas Sdn. Bhd., Hibon Corporation Sdn. Bhd., Doshin Rubber Products (M) Sdn. Bhd., Ideal Quality Sdn. Bhd., Kossan Engineering (M) Sdn. Bhd., and Top Calibre Sdn. Bhd. During the time, Kossan offered a range of cutless bearings that were often used in the marine industry. With a growing market demand for Kossans products, Kossan Rubber Industries Bhd continued to progress rapidly and was one of the first companies in Malaysia to venture into glove manufacturing. It then introduced the first glo ve production line in August 1988. Today, Kossan has a full capacity of 49 state-of-the-art production lines that are able to produce a stunning 3.9 billion pieces of gloves annually. Kossan joined the Main Board of Bursa Malaysia in 1996 and has been classified as one of the fastest growing companies in Malaysia. Kossans stellar performances and strong reputation of good product quality, timely delivery and excellent customer service, numbers of multinational companies in developed countries have resulted in a business network that extends to more than 160 countries around the world and commanding significant world market share in both rubber products and medical gloves. Kossan products are mainly distributed in countries such as United State of America, China, Japan, Korea, Europe, Canada, Europe, Middle East and Australia. Kossan continued to grow and extend its line of quality products. With wide acceptability of its rubber rollers and cutless bearing, it took a step further to introduce PU products 1988 and Ethylene Vinyl Acetate (EVA) products in 1994. In year 2000, Kossan progressed further by developing high-end rubber products such as bridge bearing pads and bridge expansion joint. These products are created to meet current and possibly, future industrial requirements. In 2001, Kossan chalked a new milestone by becoming the OEM manufacturer of marine dock fenders. The following year, Kossan reengineered the facilities to introduce technical rubber and rubber-to mental bonded automotive parts for OEM and replacement markets. With a progressive management and dynamic outlook, Kossan will continuously strive towards better quality, reliability, and services. Kossan are always thinking ahead and their customers satisfaction will always be the main focus in everything they do and produce. In the year 2008 was a year full of challenges from the inflationary pressures attributed to 5 fold increases of oil prices from under $30 to $147 per barr el in the first half of the year which lead bulk latex prices to spiral and hit a high of RM7.20 per kg in the month of July. High commodity prices and unprecedented increases in energy costs announced by the Government severely impaired the well being of not only the glove manufacturers but also manufacturers and exporters across many industries. The year under review saw Kossan operating in a challenging market environment characterised by great fluctuations in RM/USD exchange rate, record high production cost as a result of stiff increments in natural gas and electricity tariff, and volatile raw material costs including both natural and synthetic latex. Nevertheless, Kossan was able to ride over the challenge and delivered a strong set of financial and operational performance through strong business partnerships with world renowned multinational companies from the developed nations, aggressive capacity growth and focused on manufacturing capability building initiatives. To maintain their market leader position in premium medical gloves and TRPs, the Group will continue to focus on RD. Greater emphasis will be placed on RD activities that are able to bring down overall production cost through more consistent and stable production flows, minimum idle production times, and reduced production rejects and wastages. With more competitive pricing, Kossan Group is well positioned to compete more effectively in the world market. With their concerted RD efforts, they achieved another milestone with the invention of a new generation of nitrile glove which is accelerator free and able to minimize risk of chemical allergy. This nitrile glove offers many advantages to its users compared with the conventional nitrile gloves available in the markets. Supported by encouraging feedbacks from their buyers, they are putting more resources and capacity to produce this new product. Relative valuation techniques Growth rate (g) = ROE ÃÆ'Æ’- b Year Growth rate (g) 2004 0.162 ÃÆ'Æ’- 0.783 = 12.68% 2005 0.18 ÃÆ'Æ’- 0.834 = 15.01% 2006 0.224 ÃÆ'Æ’- 0.814 = 18.23% 2007 0.219 ÃÆ'Æ’-0.831 = 18.20% 2008 0.1974 ÃÆ'Æ’- 0.812 = 16.03% Average growth rates 12.68% + 15.01% + 18.23% + 18.20% + 16.03% 5 = 16.03% 2008 Expected Price/earnings ratio Market value per share Earnings per share = RM 2.88 0.3668 = 7.8517 Expected EPS = EPS ÃÆ'Æ’- (1+g) = 0.3668 ÃÆ'Æ’- 1.1603 =0.4256 Expected market price = 0.4256 ÃÆ'Æ’- 7.8517 = 3.3417 Intrinsic value = Expected market price 1+ Required rate of return = 3.3417 1.021 =RM 3.27 Price/cash flow ratio Market value per share Operating cash flow per share = RM 2.88 57549081/159866976 = 8.00 Expected Cash flow per share = Cash flow per share ÃÆ'Æ’- (1+g) =0.36 ÃÆ'Æ’- 1.1603 =0.4177 Exp ected market price =0.4177 ÃÆ'Æ’- 8 =3.3416 Intrinsic value: = Expected market price 1+ Required rate of return =3.3416 1.021 = RM 3.27 Price/book value ratio Market value per share Book value per share = 2.88 299858657/159866976 = 1.535 Expected book value per share = book value per shareÃÆ'Æ’- (1+g) =1.8757 ÃÆ'Æ’- 1.1603 =2.1763 Expected market price =2.1763 ÃÆ'Æ’- 1.535 =RM 3.34 Intrinsic value: = Expected market price 1+ Required rate of return = 3.34 1.021 = RM 3.27 Price/sales ratio Market value per share Net sales revenues per share = 2.88 897194335/159866976 = 0.5132 Expected net sales revenues per share = net sales revenues per share ÃÆ'Æ’- (1+g) =5.61 ÃÆ'Æ’- 1.1603 =6.51 Expected market price = 6.51 ÃÆ'Æ’- 0.5132 =3.34 Intrinsic value: = Expected market price 1+ Required rate of return =3.34 1.021 =RM 3.27 According to the above valuation, the intrinsic value of the stock price is RM3.27 per share. Below is the Kossan yearly stock price performance during year 2004 to year 2008 . Calculation Of Holding Period Return ( HPR) HPR = Ending Price Beginning Price + Dividen Beginning Price Year HPR 2004 3.15 2.03 + 0.072 2.03 = 0.5872 2005 1.83 3.46 + 0.03 3.46 = -0.4624 2006 4.57 2.02 + 0.046 2.02 = 1.2851 2007 3.88 4.68 + 0.058 4.68 = -0.1585 2008 2.88 3.77 + 0.07 3.77 = -0.2175 Measuring Investment Returns over Multiple Periods Arithmetic Average = Total HPR (%) No. of the period = 58.72% + -46.24% + 128.51% + -15.85% + -21.75% 5 = 103.39% 5 = 20.678% So the annual return is 20.678%. Since this value ignores compounding, it does not represent an equivalent, single quarterly rate for the year. Geometric Average = [(1+HPR2004) ÃÆ'Æ’-(1+HPR2005) ÃÆ'Æ’- (1+HPR2006) ÃÆ'Æ’- (1+HPR2007) ÃÆ'Æ’- (1+HPR2008)]1/5 _ 1 = [(1+0.5872) ÃÆ'Æ’-(1-0.4624) ÃÆ'Æ’-(1+1.2851) ÃÆ'Æ’-(1-0.1585) ÃÆ'Æ’-(1 -0.2175)] 1/5 _ 1 = [1.2839] 1/5 _ 1 = 5.13% A geometric average return is the constant return applied to each period in a range that would result in the compounded return over that range which is 5.13%. Financial Ratio Analysis Financial Ratios 2004 2005 2006 2007 2008       Liquidity Ratio      1) Current Ratio 1.32 times 1.22 times 1.11 times 1.04 times 1.00 times 2) Quick Ratio 0.89 times 0.83 times 0.76 times 0.68 times 0.62 times       Leverage      3) Interest Burden 91% 91% 87% 85% 87% 4) Leverage 1.79 times 1.96 times 2.26 times 2.13 times 2.18 times       Asset Management Ratio      5) Average Collection Period 90 days 80 day 72 day 70 day 61 day 6) Total Asset Turnover 1.23 times 1.35 times 1.53 times 1.45 times 1.51 times       Profitability Ratio      7) Return On Asset (ROA) 14.31% 14.13% 14.84% 14.16% 14.02% 8) Return On Equity (ROE) 16.82% 19.39% 22.47% 24.87% 21.46% 9) Earning Per Share (EPS) 33.22 sen 18.11 sen 24.79 sen 34.46 sen 36.68 sen       Market Ratio      10) Price/Earning Ratio (PE) 9.48 times 10.10 times 18.43 times 11.26 times 7.85 times 11) Market/Book Ratio (MB) 1.51 times 1.82 times 3.82 times 2.46 times 1.54 times Liquidity Ratio The current ratio is an excellent diagnostic tool as it measures whether or not the business has enough resources to pay its bills over the next 12 months. Then, the quick ratio is measurement of the liquidity position of the business. The primary difference between the current ratio and the quick ratio is the quick ratio does not include inventory and prepaid expenses in the calculation. Consequently, a businesss quick ratio will be lower than its current ratio. A current ratio of over 1 is good news, generally. On year 2004, the company Kossan has 1.32 times current ratio, after that, the current ratio has a continually drop to 1.00 times on year 2008. Same at the current ratio, the quick ratio of company Kossan has a continually drop from 0.89 times year 2004 to 0.62 times year 2008. However, the liquidity ratio Kossan has decrease year by year, it still have a good liquidity. Leverage The graph indicates that leverage ratio has increasing steadily from 1.79 times in year 2004 to 2.18 times in year 2008. Leverage ratio is measure of debt to total capitalization of the firm. Too high leverage ratio indicate company will face the risk such as, cant to solve their indebtedness at the time, but too lower leverage ratio indicate company do not efficiency invest their money because too many assets keep on hand. The company Kossan has quite optimum leverage ratio during year 2004 to year 2008 because they maintain between 1.79 times to 2.26 times. Asset Management Ratio Average collection period indicates how rapidly a firm is collecting its credit, as measured by the average number of days it takes to collect its accounts receivable. On year 2004, the company Kossan has 90 days average collection period, that mean the company average can collect all accounts receivable on year 2004 during the 90 days. The company has improves its collection period during the year 2004 until year 2008. It is speed up the collection period. On year 2004 to year 2008, the company has short down 29 days to 61 days on year 2008. The rapidly company to collecting its credit is good for company because the company can use the cash to invest the other place. The total asset turnover indicates the efficiency of the firms use of assets in the sense that it measures the annual sales generated by each RM of assets. We see the result of 1.23 times for year 2004 this means that turnover is 1.23 times bigger than total assets. Another way of saying that is the company Kossan was able to generate sales of RM1.23 for every RM1 of assets it owned. For the year 2006, it was even higher at 1.53 times. For the year 2007, it was drop a lot of times to 1.45 times, but after year 2007 the total asset turnover was rise a lot of times to 1.51 times. Profitability Ratio The return on asset (ROA) is measure the company ability to utilize its assets to create profits. The graph indicates that (ROA) has maintaining around 14.02% to 14.84% during the year 2004 to year 2008, that mean the company Kossan can create around 14% profit for each assets. However, the return on equity (ROE) has increasing steadily from 16.82% in year 2004 to 24.87% in year 2007. The net result that (ROE) increase from 16.82% to 21.46%. It is fall a little from year 2007 to year 2008. ROE is measure the income earned on the shareholders investment in the business. Overall ROE for company Kossan has increase during year 2004 to year 2008. This is good for each shareholders because they can gain more return compare to the previous. Market Ratio The price-to-earnings ratio (P/E) is a measure of the price paid for a share relative to the annual net income or profit earned by the firm per share. The graph show the company Kossan has a highest P/E ratio on year 2006 compare the other year. A higher P/E ratio indicate bad news for company because investors are paying more for each unit of net income, so the stock is more expensive compared to one with lower P/E ratio. However, market-to-book ratio (MB) is measure how much a company worth at present, in comparison with the amount of capital invested by current and past shareholders into it. At the same with P/E ratio, MB ratio has highest on year 2006 compare the other year. A higher MB ratio implies that investors expect management to create more value from a given set of assets. Conclusion From the above information, we can conclude that the stock price of Kossan Rubber Industries is undervalued. While Kossans beta (correlation factor) to the KLCI is 0.179 and based on our forecast the intrinsic value for that stock is about RM 3.27 per share which is 13.54% above its current market prise RM 2.88 per share. So we recommended to the investor to Buy this stock. Besides that we also can see the company performance is better than group Peer Company such as Supermax Company. Earnings is also expected to be more stronger because of additional capacity and a stronger output of higher value added nitrile glove as the management has also made plan to convert some existing latex glove lines to produce nitrile gloves. We like Kossan for its production efficiency, high production capacity utilization rate and its focus on the glove segment growth. Besides that analysis from Standard Poors also suggest Buy recommendation on Kossan with a lower 12-month target price of MYR3 .10. (See Appendix)

Saturday, May 23, 2020

The Consequences of Deception Essays - 883 Words

Shakespeare’s play Twelfth Night is a romantic comedy which is created through a complex circle of love designed by deception, disguise and practical jokes. The characters use of deception within the play create many unintentional and undesirable outcomes. Through the art of deception, Shakespeare explores the ideas of deceit and self-deception which in turn creates comedic situations within the play. Many of the characters go through extremes in order to get what they want, which is the love that they desire, by deceiving everyone and at times, even deceiving themselves. The use of deception by the characters illustrate just how much of a burden love could be due to the fact that it’s the source of their pain and suffering throughout†¦show more content†¦Conceal me what I am, and be my aid For such disguise as haply shall become The form of my intent. I’ll serve this duke. Thou shalt present me as an eunuch to him. It may be worth thy pains, for I can sing And speak to him in many sorts of music That will allow me very worth his service. 1.2.58 It could be said that the use of disguise by Viola was not done with a malicious intent, however due to her deception the complex romantic plot between Orsino, Olivia and Cesario is constructed. This complex web is driven by self-deception and occurrences of mistaken or confused identity. In a horrible case of mistaken identity, there is, as one could call a sub-plot, introducing the most notable example of a self-deceiver, Malvolio, who â€Å"is sick with self love† (1.5.85). He sees himself surrounded by â€Å"idle, shallow things,† not of his â€Å"element† (3.4.122-123) which encourages his ambition to pursue Olivia. Within Act III his efforts appeared to have paid off, however he has unknowingly been baited by Sir Andrew and Sir Toby. Due to Malvolios ambitious nature it could be seen that he is not in love with Olivia for herself, but for the status, the power and the opulent lifestyle that would come from the marriage. The fact that Olivia has a high regard for him feeds much into Malvolios ambitious ways, however he cannot see why his personal qualities make it impossible for Olivia ever to consider him as a husband. The issue of self-deception can be seenShow MoreRelatedOrchids Methods of Deception Essay example821 Words   |  4 PagesThe article,†Orchid diversity; an evolutionary consequence of deception?† was written by Salvatore Cozzollino and Alex Widmer. In this article they discuss two types of deceptions in orchids: food deception and sexual deception. These methods of deception, which are used for pollination, have proved successful where there are pollinator limitations. However, where there are successes there are also consequences. Some factors that orchid deception effects are: mating systems, the evolution of reproductiveRead MoreDeception And Deception In Hamlet1681 Words   |  7 Pages Throughout Shakespeare’s plays, deception is used to grant the characters the ability to attain social status and success. Deception comes from the root word â€Å"deceive,† which can be defined as, â€Å"to mislead by a false appearance or statement,† or â€Å"to mislead or falsely persuade others† (â€Å"Deceive†). When attempting to deceive another person, the characters must be able to understand the consequences one may face when manipulating another through deceit. Two plays that strongly showcase Shakespeare’sRead MoreBenevolent Deception1392 Words   |  6 PagesA practice commonly used in the medical field, â€Å"benevolent deception† is the act of physicians suppressing information about diagnoses in hopes of not causing patients emotional turmoil (Skloot 63). Benevolent deception is a contentious subject because when used, the bioethical principles of respect for autonomy and beneficence can conflict with each other. Respec t for autonomy is when physicians acknowledge their patients’ abilities to make voluntary decisions on their own regarding their healthRead MoreEffects Of Deception In Macbeth848 Words   |  4 Pages and supported by his wife, Macbeth murders King Duncan, and takes the throne for himself. Once King, his paranoia forces him to commit more murders to hide the fact he killed King Duncan. Deception is arguably one of the primary themes in ‘Macbeth’, and is visible throughout the entire play. How was deception used throughout ‘Macbeth’? Shakespeare explores the idea of anybody can be deceptive and no one, no matter how close they are to you, can be trusted one hundred percent. This is evident whenRead MoreDeception and Betrayal in William Shakespeares Macbeth639 Words   |  3 PagesDeception and Betrayal in William Shakespeares Macbeth The play ‘Macbeth† written by William Shakespeare† not only shows us how betrayal and deception undermines society but how it restores the moral law and society back to the way it was before the Thane of Cawdor and the tyrant Macbeth brought about the destruction in the first place. the play Macbeth also featured two changes to the throne of Scotland, both as a result of betrayal, deception, the aid of the weirdRead MoreConflict on a Trading Floor723 Words   |  3 Pagesresulted in dilemma for the author, since a definite mismatch between his personal values, ethics and his expected behavior occurred. He knew that this transaction is not the best option for the client and the agreement was obtained in the result of deception from Linda’s side. The dilemma has different dimensions, such as prudential, economic and ethical. The prudential dimension exists, since (1) the author feels him owing to Linda, as she has played a great role in hiring the author by the bank, (2)Read MoreDeception in Shakespeares King Lear1204 Words   |  5 Pagesdetailed supporting evidence, discuss the significance in the play of ONE of the following. Deception. William Shakespeares King Lear is a tragic play of filial conflict, deception and loss. Characters Lear and Gloucester shape the story line due to their lack of insight which their children take adavantage of. These are the antagonists who decieve their fathers, to gain more power and status. Deception usually has negative connotations and one would expect the characters who use it to be antagonistsRead MoreThe Impact Of Blindness And Deception In Othello1360 Words   |  6 PagesSeen: An Analysis of the Impact of Blindness and Deception in Othello As much as humans want to believe and trust others, hesitation occurs due (to) a certain act called deception. All humans have the ability to be deceptive, although some more than others, there are too many who become a victim as a consequence of metaphorical blindness. In the play Othello by William Shakespeare, blindness to the truth results from the antagonist’s acts of deception derived from desire and jealousy which ultimatelyRead MoreDeceiving Appearances in The Great Gatsby by Fitzgerald Essay1327 Words   |  6 Pagesfor those who lie and for those around them. In F. Scott Fitzgeralds novel, The Great Gatsby, this theme that deception and self-centeredness has consequences is clearly illustrated. Through the eyes of the narrator, Nick Carraway, the reader saw that the wealthy characters in this novel lived in a superficial society surrounded by their own lies and deception. Many of the residents of East and West Egg used one another in order to get what they wanted, with little careRead MoreThe Great Gatsby By F. Scott Fitzgerald1170 Words   |  5 Pagesparties are his attempt to reconnect with Daisy, his great love. Fitzgerald uses Daisy and Jordan to illustrate how, in a patriarchal society, women can only gain agency through deception. Daisy is using the assumption that she is innocent and oblivious in order to protect herself from emotional injury, and from the consequences her actions could hold. Tom, Nick, Jordan, Gatsby, and Daisy are in the city in a hotel suite. Tom and Gatsby began fighting over Daisy, and who she loved.â€Å"She hesitated. Her

Monday, May 18, 2020

Etymology and Symbolism of Characters Names in Catcher in...

The Etymology and Symbolism of Characters Names in Catcher in the Rye Catcher in the Ryes pallid cover, adorned only with seven multicolored bands in its upper-left corner, is not what one would call eye-catching. Its reverse side lacks criticisms or reviews of any sort; in fact, it is bare of anything except a copyright date. Human beings are advised not to judge books by their covers, rather that they should look further than the obvious and try to apprehend the implied meaning. The world has peered past Catcher in the Ryes cover, cracked its pure, uniform shell of cardboard and discovered the novel of a decade, a story that has now made the name Holden Caulfield synonymous with cynical adolescent. Within the†¦show more content†¦He is Holden back, not allowing himself to become a part of the ugliness he sees in virtually everyone. Chains of contempt for the world act as manacles that secure his superior attitude and ensure he will not become what he hates. The name Holden flawlessly portrays his inability to join society becaus e of his high ideals for it. Caulfield, his last name, relates to recurring theme of childhood innocence. A caul is defined as a part of the amnion, one of the membranes enveloping the fetus, which sometimes is around the head of a child at its birth. The caul protects young children, just as Holden dreams to do when he tells Phoebe his ideal profession would be the catcher in the field of rye. Of course, the second section of his last name represents the field of rye. The few instants when Holden is genuinely happy and unaffected by his painful awakenings to the adult world deal with children, because he feels they are uncorrupted. Walking down the street in New York, Holdens rusted manacles of almost perpetual depression are unlocked when he sees a little boy singing if a body catch a body coming through the rye. He criticizes his father, saying he wanted to appear sharp with the ratty hat he was wearing, and says neither parent was paying any attention to their son. He feels any adult has been demoralized, but will go to great lengths to come into any contact with a child. His perfect job, the

Monday, May 11, 2020

My Future Career Choosing A Career - 1360 Words

My Future Career Choosing a career is sometimes difficult because there is an endless amount of job possibilities in the world. Ultimately you have to make the choice of what makes you the happiest. In the future I want to become a lawyer, a criminal lawyer specifically. I chose this career because I’ve always had strong opinions on almost everything and I like to get my point across. Also because I grew up watching so many different cop shows and documentaries like Law and Order and CSI for example. That lifestyle really resonated with me because their lives are always fast paced and full of action. Besides those things, I have a personal desire to help people. Through being a criminal lawyer I could either work for the defense or prosecution. By being a defense lawyer I am responsible for making sure I gather the right types and amount of evidence to ensure that the accused goes to jail for whatever offense they committed. While working for the persecution on the other hand I would be doing almost the opposite, I would be trying to prove that the accused is innocent or either reduce his sentence if they are guilty. There was a program I participated in my junior year called College Now where I was able to take college classes and I chose to take a paralegal studies class. My teacher was an attorney named Mr. Applewhite. He was a really great teacher because she taught us about a lot of the things that go on behind the scenes of being a lawyerShow MoreRelatedAn Article On Theories Of Career Development1090 Words   |  5 Pagesntroduction This article is about theories of career development. By applying the theories to my career developments, evaluating the strength and weakness of those theories, then I took my parents’ working experience as examples, finally came up with my theory that should be used when making a vocational choice. Applying Theories to My Career Development There are two career development theories which is quite coinciding with my career development. The first one is the vocational choice theory ofRead MoreChallenges Students Face When Choosing A Career Essay1182 Words   |  5 PagesChallenges Students Face when Choosing a Career Today, choosing a career can be problematic especially within the new graduates, and the choice of career path is not always in our hands. Even when the choice is fully our own, choosing the profession that promises the highest compensation is not the best way to go, for the simple reason that the job that pays the highest need not essentially be the most nourishing. Choosing a career can be simply defined as the leading decision that one takes at aRead MoreWhy I Want To Participate In Sal Essay825 Words   |  4 Pagesthat will allow me to improve my skills, such as practicing discussions, essays, and presentations. 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The EN asks the ET â€Å"How did you get so lucky to be working in air-conditioned spaces while I‘m sweating my buttocks off down in the engine room?† The ET replies â€Å"Choose your rate, choose your fate.† It is one of our favorite sayings in the en listed Navy. It has just enough truth to be annoying. The Navy s enlisted ranks are subdivided into occupationalRead MoreThe Pros And Cons Of A Career960 Words   |  4 PagesCareer Will I make the right choice? This is a common question that comes across every college students mind when choosing what career path, they want to head down. It is a decision that holds the potential to influence every aspect of their life: their happiness, when they have kids, whether they travel, everything can be impacted. One has to weigh out the pros and cons of the careers they are choosing between, because there are always many challenges, but there are often rewards too. I can’t

Wednesday, May 6, 2020

Euthanasia Essay The Euthanasia - 989 Words

Once you have made your decision or even if you are in the process of making the decision you may be curious about the euthanasia process and what to expect. The euthanasia can take place in the privacy of your own home or you may choose to have it done at your veterinarian’s office. Your veterinarian may offer at home euthanasia or you may be able to locate a veterinary service that does at home euthanasia such as Home To Heaven. This is a personal choice and should be made with you and your pet’s comfort in mind. Additionally, you may want to decide if you wish to be present during the euthanasia. Some owners choose not to be present during the euthanasia as they don’t want that to be their last memory of their pet while others wish to be present so their pet sees a familiar face before they pass. This is a completely personal choice with no right or wrong answer. Euthanasia Procedure The euthanasia process itself can vary by clinic but typically it begins by the signing of the appropriate paperwork. At this time the technician or doctor may ask you about the care of the pet’s remains after the procedure. Some owners chose to take their pet home to be buried while other want their pet cremated. If you chose to have your pet cremated you may then choose between a group cremation (where you will not receive your pet’s ashes back) or individual cremation (where your pet’s ashes will be returned to you in a box or urn of your choosing. Your veterinarian will callShow MoreRelatedEuthanasia Essay : Euthanasia And Euthanasia863 Words   |  4 PagesThis is why Euthanasia is important and summarizing the research that I found on Euthanasia. Euthanasia is important because there is a lot of arguments about Euthanasia. Some people support it and some people do not support Euthanasia (Euthanasia and assisted suicide- Arguments). Euthanasia allows p eople to be free from physical pain. It is the hastening of death of a patient to prevent further sufferings (Euthanasia Revisited). The religious argument states God chooses when human life ends. EuthanasiaRead MoreEuthanasia Essays : Euthanasia And Euthanasia1432 Words   |  6 PagesDoes euthanasia assists patients to die with dignity? From fresh to dying, is the humanity multiplies the development natural law. Along with medicine progress and life enhancement, the people besides pay attention to eugenics, simultaneous starts to pay attention to the euthanasia. Since this century 50 ages, regarding euthanasia, many countries’ medical arenas, educational world, and ethical groups have been arguing about the euthanasia argument for many years, although many person of ideas haveRead MoreEuthanasia Essay : Euthanasia And Euthanasia Essay1223 Words   |  5 Pages Euthanasia James Dudley Euthanasia continues to be an ongoing issue in modern society. Over the course of history, there has been a multitude of debates that have tried to justify assisted suicide, or euthanasia. Gallup’s study in 2013 openly shows this statistic by showing that over 75 percent of Americans trust that euthanasia should be acceptable. However, what Americans don’t comprehend is that making any form of euthanasia legal infringes upon the right to life as stated in the constitutionRead MoreEuthanasia Essay : Euthanasia And Euthanasia1753 Words   |  8 PagesEuthanasia is a Greek word which means gentle and easy death. However, it is the other way around. It is not a gentle or easy death because there is not a type of death which called gentle in the world. According to writer Prof. Ian Dowbiggin, in Ancient Greece people used euthanasia without the patient s permission. It means that in Ancient Greece they did not care about the voluntariness. Also, there are just few doctors w ho obey the rules of the Hippocratic Oath. (250) After Christianity, theRead MoreEuthanasia Essay : Euthanasia 1262 Words   |  6 PagesKeanne Zhang Instructor: Joel Tomfohr LA 202 Sep 29rd, 2014 Euthanasia I have born in Guangzhou, China, and spent long period of time living and studying in Hong Kong. Hong Kong impressed me the most is that people living there are embodying the spirit of freedom, and they can always stand out to fight for their right and freedom. I am a talkative person, and I can tell others what I am thinking very accurately. I am passionate of communicate with different people because this is a way to get toRead More Euthanasia Essay1793 Words   |  8 Pages Euthanasia - Response to Anti Euthanasia Essay Euthanasia is a topic that provokes as much controversy as capital punishment, primarily because it is irreversible. The question of euthanasia being right or wrong is one that most would prefer left alone. However, recent publicity on changes to existing laws has ignited considerable discussion and has forced open the door to a much wider audience. The issues related to direct euthanasia have raised many questions in my mind, to which I am still searchingRead More Euthanasia Essay2196 Words   |  9 Pages Here is another essay for you to use! Its alittle screwed up, but perhaps you can do something with it. It was a lot worse than this, it had strange marks all over it and the paragraphs were everywhere. I fixed it a bit, but I would go crazy if I stared at a computer screen any more!!!! Euthanasia, is one of the most controversial issues of our time. This diver issue raises many questions such as: how should decisions be made, and by whom? What should be determined as a matter of law and whatRead MoreEuthanasia Essay - Pro Euthanasia Argumentative Essay1148 Words   |  5 PagesImani Henry Mr. Dowie Honors English 9 1/13/17 Pro Euthanasia Argumentative Essay Euthanasia is the act of intentionally killing someone to end suffering, with and without their consent. This practice has been around since the beginning of time and has been practiced by different cultures all over the world. In the United States currently, only 5 states allow the option of euthanasia. All states throughout the USA should allow the act of euthanasia. Considering it is within the 1st amendment due toRead MoreEuthanasia Essay - The Legalization Of Euthanasia803 Words   |  4 PagesLegalization of Euthanasia [Speech Transcript] [Introduction] What is euthanasia? Euthanasia (derived from the Greek word euthanatos: eu- for good; thanatos for death) is the practice of intentionally ending a life in order to relieve intractable suffering. Intractable: adj. describes high complexity, which makes it difficult to change, manipulate, or resolve an issue. In this context, intractable suffering refers to terminal illnesses such as cancer, heart disease, or Ebola. TypesRead MoreEuthanasia Essay : Euthanasia And Morality1627 Words   |  7 PagesDenise Maranhao Professor Joseph Anderson Ethics across the professions November 29, 2014 Euthanasia (Euthanasia and morality) Could you pull the plug? Is mercy killing considered murder and should it be illegal under each and every circumstance? There are many questions and even more controversies when it comes to euthanasia and assisted suicide. There are those who believe euthanasia is immoral regardless of the situation, it is illegal and therefore always wrong. But most people have never been

Gentrification of urban communities Free Essays

Urban reclamation is frequently lauded as a approval by politicians and land developers ; it is seen as a method of conveying economic and cultural growing to an otherwise dead community. It is a set of alterations made in the hopes that new occupants come in, more concerns unfastened, and more capital flows into the country. However, redevelopment frequently consequences in the deconstruction and replacing of a preexistent community, displacing the former occupants and increasing their adversities instead than supplying revival. We will write a custom essay sample on Gentrification of urban communities or any similar topic only for you Order Now Gentrification, the procedure in which more flush occupants move into a poorer country and alter its societal and economic kineticss, is a term that comes up in virtually every argument sing urban renovation. In this paper, I will reason that the usage of urban gentrification for useful intents is unjust and delusory, and the Kantian thought that positive purpose affairs more than effect provides an insidious lenience. I will demo the hurt gentrification causes to local concerns and occupants through illustrations from countries that have undergone the procedure, and compare the statements for and against the pattern ; the effects of lifting belongings values, the alterations in a community ‘s concerns, and the alterations in a community ‘s societal make-up will be the chief countries of focal point. After the research is presented, I will research the philosophical point of views of Kant and Mill, and contrast idealism with the world that urban communities must confront in covering with gentrification. When flush fledglings set up places in a hapless community, they frequently rebuild or otherwise modify the belongingss they buy ; by making this, switch the belongings values up consequently. The belongings revenue enhancements and rent addition to fit this up grading of places and flats. These higher income households can afford these increased fees, and the excess revenue enhancement capital fluxing into the country by and large pleases the local authorities. But for long-time occupants, this displacement in belongings values can be an unwelcome load. Harmonizing to an appraisal conducted by Daniel Sullivan, longtime occupants of a gentrified community tend to be poorer than newer occupants. Consequentially, long-time occupants frequently become displaced by the newer, richer occupants. Koreatown, Los Angeles is a premier illustration of this effect. In the survey â€Å" The Contested Nexus of Koreatown † , Kyeyoung Park and Jessica detailed the alterations the urban enclav e experienced as restructured itself after the Los Angeles Riots. During the LA Riots, Koreatown ‘s belongingss suffered amendss that occupants were distressed to reimburse from ; many displaced occupants abandoned the enclave wholly. Outside investing and urban revival seemed the lone means to supply the alleviation Koreatown so urgently needed, but the research workers found its redevelopment self-contradictory ; while belongings values increased and the town experienced a singular recovery, established occupants found themselves out on the streets because they were unable to afford the new rents and fees. These occupants were largely local workers doing minimal pay wages, who all of a sudden found their flat composites being bought out by development companies ; the edifices would be renovated and refurbished, and the rents would be dual the original cost. Gentrification had compounded the supplanting of the original community alternatively of assisting them acquire back on their pess. From the point of position of the established community, it is hard to state that urban reclamation provided any societal good for them ; they had been swapped out in favour of newer occupants. As new higher-income occupants come in, the types of concerns in the country alteration every bit good. These occupants have more disposable income and the kinds of goods and services they desire differ from the other occupants. The concentration of professional services and retail shops addition, while smaller, local concerns go into diminution ( Park and Kim, 2008 ) . To run into with the demands of a altering community, some services become plethoric to the point of instability ; local concern proprietors find themselves missing the resources to remain competitory and travel out of concern, ensuing in farther supplanting of the established community versus the entrance community. In their survey, Park and Kim stated there was over-saturation of pool halls, cyberspace coffeehouse, karaoke bars, dark nines, room salons, and spirits shops in Koreatown ; while this gives the consumer more pick, the competition makes for a really hostile and unforgiving concern environment. The new sho ps and services can frequently be unaccessible to the established occupants, in footings of affordability and focal point ; it is a signifier of market positivism that takes merely the concerns of the flush into history. When Koreatown was redeveloped, the new services were centered towards pulling people to the night life with bars, nines, and high-class eating houses ; while these concerns were popular out-of-towners and the flush, the bulk of the local community had no usage for such excessive venues. Babylon Court, an upscale shopping centre located in Hollywood, is besides an illustration of disagreement between concern and the community. The shopping centre is a popular location for the upper category with its expensive retail shops and celebrated theatres, but it stand in stark contrast to the environing community of the homeless and comparatively hapless who can non afford the offering of Babylon Court ( Curtio, Davenport, and Jackiewicz, 2007 ) . Once once more, the intrigu es of the gentrification procedure have non helped the community, but hampered it ; outside investing and new concerns that were suppose to take a breath life into a fighting community have alternatively alienated and beleaguered the long-time occupants. When reclamation is enacted for the good of a community, the bing community is rarely the donee ; alternatively, the community is steadily changed and replaced so that revival is a consequence of a new public. Increased variegation and societal mixture does non happen, but replacing and segregation are frequently the consequence when covering with gentrification. In â€Å" Gentrification and Social Mixing † , Loretta Lees stated that in-between fledglings into urban communities self-segregated themselves even though they polled in favour of diverseness in a vicinity. This procedure of gentrification is on a regular basis aided by societal policies created by the province. One illustration of that happening is Cabrini Green in Chicago. In 1994, it qualified â€Å" the worst instance of public lodging in the US † , and was later given $ 50 million to redevelop ; the destruction and vouchering out that followed displaced a important part of low-income renters and recreated the community as a in-between category vicinity ( Lees, 2008 ) . The UK developed similar policies ; the London Borough of Brent New Deal for Communities undertaking funded the destruction of tower blocks and created over 1500 in private owned units, but at the loss of 800 publically owned units ( Atkinson, 2008 ) , displacing low-income occupants. The preexistent community is pushed out by the alterations in the local economic system, and an of all time so elusive societal cleaning takes topographic point, while policy shapers flaunt their love of societal public-service corporation and the public good and claim they are relieving the poorness of urban countries. A useful action should ensue the greatest felicity for the greatest sum of people. J.S. Mill demanded empiricist philosophy in infering what benefited the whole, but gentrification puts the felicity and experiences of clearly different groups at odds. Does gentrification function the felicity of the old occupants or the new occupants? Empirical scrutiny of informations Tells me the old occupants are simple garbage in gentrification and newer occupants are primary concern. Is the greater felicity a affair of population measure or is it a affair of population quality? Another empirical scrutiny reveals gentrification is process that favors people of higher income, a affair of quality instead than measure. My scrutiny reveals gentrification consequences in the greatest felicity for the few, instead than the many. So I pose the undermentioned inquiry: how does one justify gentrification as functioning the greater good? Social policies recommending gentrification claim they have improved and revitalized urban communities, when all they have done is displace the established low-income households to do it seem like they have reduced poorness in the country. This misrepresentation is something I take immense issue with ; even Milton Friedman, a adult male who was likely supportive of urban reclamation patterns, spewed sulfuric acid at utilizing the alibi of â€Å" societal good † to accomplish a personal docket. Gentrification in the name of societal public-service corporation is a failure, but Immanuel Kant said baronial purpose affairs more than effect. However, baronial purpose is something subjective ; what is baronial to one individual is non needfully baronial to another. The effects of gentrification are desperate and far-reaching and to pardon the procedure based on a subjective ideal is an indulgence excessively easy granted. In duty-based moralss, a individual must see his ideal as if it were a cosmopolitan axiom ; if it is contradictory, so it is a defective ideal. Suppose everyone went around fliping people poorer than themselves out of house and place, destructing and reconstructing belongingss for their ain usage ; this would ensue complete pandemonium, with people of all societal standings in ferocious struggle with one another. Through policy devising, advocates of gentrification have besides reduced the thought of community to a part of a map instead than people ; Kant would be taken aback by the deficiency of regard for the sovereignty of the person. Intent entirely can non salvage the policy of gentrification ; it is something flawed by subjective dockets, and Kant ‘s nonsubjective ideals can non be efficaciously applied to the worlds of the state of affairs. Gentrification carried out in the name of utilitarianism is a misrepresentation wrought upon troubled communities. It is excessively frequently that the promise of revival is made a cloak for a cleaning of a community ‘s societal order. The occupants suffer through a procedure of steadily increasing adversities and eventual replacing by the more privileged ; it ‘s â€Å" Invasion of the Body Snatchers † , except with the middle class alternatively of foreigners. With the increasing belongings values and as if by magic vanishing poorness, statistics are made reinforce the thought that gentrification works admirations for communities. I can non decently show my contempt for this sinister kind of planning ; it is a type of dastardly deed tantrum for scoundrels with long moustaches, twirling fingers, and big chapeaus. While I would immensely prefer investing and animation that allowed a community to go self-sufficing by its ain attempts, I would merely settle for the f ake of societal good to be dropped from the pitch. If you ‘re traveling to pass over out and reconstruct a community, name it for what it is ; they ‘re likely excessively hapless and incapacitated to halt you. Plants Cited Atkinson, Rowland. â€Å" Commentary: Gentrification, Segregation and the Vocabulary of Affluent Residential Choice. † Urban Studies V. 45 No. 12 ( November 2008 ) P. 2626-36, 45.12 ( 2008 ) : 2626-2636. Sullivan, Daniel Monroe. â€Å" Reassessing Gentrification. † Urban Affairs Review, 42.4 ( 2007 ) : 583-592. Leess, Loretta. â€Å" Gentrification and Social Mixing: Towards an Inclusive Urban Renaissance? . † Urban Studies V. 45 No. 12 ( November 2008 ) P. 2449-70, 45.12 ( 2008 ) : 2449-2470. Curti, Giorgio Hadi, John Davenport, and Edward Jackiewicz. â€Å" Concrete Babylon: Life Between the Stars. † Yearbook of the Association of Pacific Coast Geographers, 69 ( 2007 ) : 45-73. Park, Kyeyoung, and Jessica Kim. â€Å" The Contested Nexus of Los Angeles Koreatown: Capital Restructuring, Gentrification, and Displacement. † Amerasia Journal V. 34 No. 3 ( 2008 ) P. 126-50, 34.3 ( 2008 ) : 126-150. How to cite Gentrification of urban communities, Essay examples

Leadership And Management In Health Care

Question: Describing the differing approaches of nursing leaders and managers to issues in practice? Answer: According to Welding (2015) retention of nurses is being more difficult for health care organizations although the number of students in nursing schools is increasing rapidly. Spence et al. (2012) sates that the tendency of leaving an organization is observed more among newly appointed nurses. However ,this tendency of newly graduated nurses not only leads to shortage in workforce of a hospital , but also causes financial losses. Most of the nurse leaves organization due to lack of job satisfaction, high work pressure and emotional stress. According to Schilpzand et al. (2014) arranging of only orientation programs in health care organizations is not sufficient for retaining nurses, nature of management also impacts on turnover of nurses. The current essay deals with analysis on the impact of leadership and management styles on nurse turnover rates. On basis of this analysis, the best fitted approach for retaining nurses is also identified. Approaches of leaders for resolving nursing shortage and turn over problems: According to Laschinger et al. (2015) most of the young nurses do not possess abilities for doing their tasks efficiently. Often these nurses fail to implement their academic knowledge in real life cases. As these new graduates lack efficiency for completing their tasks, they become mentally stressed. Apart from this, high pressure of work also reduces their level of commitment towards an organization. In case of experienced nurses, it is observed that lack of job satisfaction influences the decision of leaving organization greatly. Perez (2014) opines that leaders in an organization deals with tasks for empowering employees whereas the mangers are responsible for more formal tasks such as decision making. However in case of nursing often the roles of leaders and mangers overlap. Managers of an organization in health care sector require being engaged with tasks related with empowering and encouraging employees to optimize the strength of available workforce. However the level of commitment of a staff towards organization can be influenced by leaders. Different approaches of management for resolving nursing shortage and turn over problems impact differently on retention of nurses. Laschinger et al. (2015) suggested that implementation of resonant leadership approach is effective for reducing turnover rate for nurses. According to Duffield et al. (2010) leaders in nursing require following positive leadership style for utilizing their work force more efficiently. In nursing incivility in workplace is one of the most important factors which influence nurses to leave their job. As the new nurses lack sufficient experiences for handling critical situations, they experience most of the incidents related with incivility. However, facing such incidents or a long period reduces motivational level of new nurses and leads to increased turnover rate. As implementation of resonant leadership model enables managers to empower nurses. As a result, the nurses get more opportunity for learning from their daily tasks. Application of positive leadership style also increase job satisfaction level for experienced nurse and thus its application at organization leads to reduction i n turnover rate. Although high work pressure is one of the major factors which impacts on the turnover rate of new nurses, there are other factors also which enhances the rate of turnover. As stated by Frankel (2015) workplace bullying can be considered as another major factor for increasing the turnover rates among nurses. However, incidents of bullying mainly impacts on the turnover rate of new nurses. Often the tasks done by less experienced nurses a do not get proper value in organization. Such incidents reduce the motivation level of nurse and also reduce the strength of workforce. Spence Laschinger et al. (2012) states that implementation of authentic leadership approach can reduce the negative impacts of workplace bullying on new nurses. A authentic leaders focus in building trusted relationship e with subordinates, implementation of this approach in nursing enables leaders to encourage new nurses for improving their skills. Analysis on Resonant and authentic leadership in nursing reflects that both leadership approaches focus on encouraging employees for improving their performance through maintaining positive environment at workplace. The leaders who use resonant approach for retaining nurses emphasize on empowering subordinates so that they can get more opportunity for learning. On other hand, leaders who use authentic leadership style focuses on reducing stress from employees by providing them realistic targets. The rate of turnover in nursing increases not only due to environment of workplace, the lack of job satisfaction and reduced commitment towards organization also restricts organization to retain nurses. On basis of the above analysis, use of resonant approach can be considered as more effective for retaining nurses. As the rate of turnover is increasing among both experienced and new nurses, application of resonant approach enables leaders to make the experienced nurses more committed towards organization. Apart from this, use of this approach also enables management to provide the new employees with sufficient opportunities for learning. Use of resonant approach enables the management to develop an efficient team of nurses. Huber (2014) opines that application of resonant approach for resolving the problems related with high turnover and workforce shortage is beneficial for an organization on long term basis. However Perez (2014) considers that adaptation of a single approach may no t be effective for resolving all the problems regarding employee retention. As the nature of staffs varies greatly in different organizations, managers require modifying any model according to their needs. Apart from this, management also can develop any hybrid approach using the conventional leadership approaches for resolving the problems more efficiently. Analysis made in the current essay indicates that both managers and leaders of an organization in health sector require working together for eliminating the problems of employee turnover. However the approaches of resolving such problems can vary according to the need of organization. Although use of resonant approach is beneficial for reducing the rate of turnover and developing efficient team, leaders also can use authentic style for getting results within the short time. Analysis of the turnover trends indicate that most of the nurses leave their organization within one year of joining. It indicates that the management of health care organizations requires providing new employees with flexible working environment. However the management also requires focusing on experienced employees while developing retention policies to reduce turnover rate. References Duffield, C., Roche, M., Blay, N., Stasa, H. (2010). Nursing unit managers, staff retention and the work environment. Journal Of Clinical Nursing, 20(1-2), 23-33. doi:10.1111/j.1365-2702.2010.03478.x Frankel, A. (2015). Leadership Skills for Nurses. Retrieved 16 March 2015, from https://www.nursingtimes.net/Journals/2011/08/24/j/n/i/Leadership-Skills-for-Nurses.pdf Huber, D. (2014). Leadership nursing care management. St. Louis: Saunders/Elsevier. Laschinger, H., Wong, C., Cummings, G., Grau, A. (2015). Resonant Leadership and Workplace Empowerment: The Value of Positive Organizational Cultures in Reducing Workplace Incivility. Retrieved 16 March 2015, from https://neltoolkit.rnao.ca/sites/neltoolkit/files/Resonant%20Leadership%20and%20Workplace%20Empowerment_The%20Value%20of%20 Positive%20Organizational%20Cultures%20in%20Reducing%20Workplace%20Incivility%202014.pdf Perez, J. (2014). Impact of nurse managers' leadership styles on staff nurses' intent to turnover. Boiling Springs, [North Carolina]: Gardner-Webb University. Schilpzand, P., De Pater, I., Erez, A. (2014). Workplace incivility: A review of the literature and agenda for future research. J. Organiz. Behav., n/a-n/a. doi:10.1002/job.1976 Spence Laschinger, H., Wong, C., Grau, A. (2012). The influence of authentic leadership on newly graduated nurses experiences of workplace bullying, burnout and retention outcomes: A cross-sectional study. International Journal Of Nursing Studies, 49(10), 1266-1276. doi:10.1016/j.ijnurstu.2012.05.012 Welding, N. (2015). Creating a Nursing Residency: Decrease Turnover and Increase Clinical Competence. Retrieved 16 March 2015, from https://amsn.org/sites/default/files/documents/practice-resources/healthy-work-environment/resources/MSNJ_Welding_20_01.pdf

Friday, May 1, 2020

Marketing Management A Contemporary Perspective †Free Sample

Question: Janice works in the production department of a book printing firm. Her role involves collating printed documents, binding them and preparing them ready for shipment to the customer. She has no direct contact with the customer and believes that she has no responsibility for quality management. If a mistake in the print run is made, then she is not responsible. Her responsibility is just to take the printed material, collate it, bind it and ship it. Janice has reasonable communication and interpersonal skills. She is friendly and gets along well with her coworkers. Although Janice prepares the products ready for shipment she does not address them. In fact, if you asked her, she would not be able to tell you who the organisations customers were. As far as she is concerned all the knowledge about customerswho they are and what they actually wantis processed by other people in the organisation. All she does is work on the production line. This means that as far as she is concerned, she has no responsibility for customer service. Other people in the organisation are employed to provide customer service because they are good at it. What is wrong herewith Janices attitude and with the organisational system? How do you think attitudes like Janices impact on other employees, on the suppliercustomer chain and on the organisations outcomes? What do you think should be done to make Janice more aware of her responsibilities toward the organisations customers? Why is it necessary that she understands that she has a very definite role to play with regard to customer service? How can these problems be overcome? Answer: This study deals with a scenario where Janice was responsible to work for the Production Department. The Key responsibility of Janice was to collate the printed documents, bind it and prepare for shipment. Janice was not ready to take any additional responsibilities for any matter. In this study, the negative attitude of Janice is explained and her inability to understand the importance of customer service prevailing in an organization. Background of the case study This present case study includes Janice who works in the Production Department of a book printing firm. Janice was responsible to collate printed documents, bind it and prepare it for the final shipment to the customers (Wilson et al. 2012). This study focuses on the key issues in checking the attitude of Janice in customer service attention. It is necessary to remind Janice on matters relating to attaining customers and communicating with them in the most appropriate way. Identification of issue with Janice attitude towards the organizational system Janices attitude will affect the organizational system in an adverse manner. She believes that addressing the customer and maintaining relation with them does not come under Job description and Job Specifications. As she is working in the production department, she should look into the matters regarding processing line channels of book printing firm in an overall manner (Jasmand et al. 2012). She is not interested in addressing the customers and only focuses mainly on the production line for future business activities. Impact of Janices attitude on other employees, suppliers, customers and on the organization outcomes This negative attitude of Janice affects other employees in the organization. It is important to make her understand that each employee should communicate with its customers and higher authority for the same. She is good at communication as well as interpersonal skills. However, she fails to address customer service, which is an important element in an organization (Homburg et al. 2013). Employees working in an organization should have a clear understanding of their regular customers, markets, product offerings in an overall manner. Responsibilities of Janice towards the customers of an organization It is necessary to make Janice understand her importance and role in the attainment of customer service processes in an organization. Maintaining good customer service will enable to reach customer satisfaction level in the future business activities. Customers will spread good word of mouth communication if they are satisfied with the given services offered by a particular organization. In other words, retention of existing customers is very important for an organization. Retention is cost-effective in comparison to acquisition of new customers for the same. It is advisable for Janice to understand the roles in the most appropriate way (Wilson and Gilligan, 2012). She should have a clear idea on matters relating to organizations customers and its products offerings for the same. She should understand the fact that customer service requires urgent attention by the employees working in an organization. Scalar chain is a management concept, which signifies that employees should share a n equal responsibility among the team members. It is advisable to help each other in time of need and work well in an organization. Coordination is required among the team members so that each understands their key responsibilities and work accordingly in an overall manner (Kotler et al. 2014). Literal meaning of customer service is meeting the needs as well as expectations in accordance with the requirements of an organization. Role of Janice in the customer service process in an organization It is necessary to make Janice understand her importance and role in the attainment of customer service process in an organization. Maintaining good customer service will enable to reach customer satisfaction level in future business activities. Customers will spread good word of mouth communication if they are satisfied with the given services offered by a particular organization. In other words, retention of existing customers is very important for an organization. Retention is cost-effective in comparison with acquisition of new customers for the same. It is advisable to Janice to understand the roles in the most appropriate way (Wilson and Gilligan, 2012). She should have clear idea on matters relating to organizations customers and its products offerings for the same. She should understand the fact that customer service requires urgent attention by the employees working in an organization. Scalar chain is a management concept that signifies that employees should share equal resp onsibility among the team members. It is advisable to help each other in time of need and work well in an organization. Coordination is required among the team members so that each understands their key responsibilities and work accordingly in an overall manner (Kotler et al. 2014). Literal meaning of customer service is meeting the needs as well as expectations in accordance with the requirements of an organization. Conclusion From the above study, it is easy to gather the facts that Janice needs to have regarding the relevant ideas on products offerings and background of the organization. It is necessary for Janice to involve in customer service processes and meet the expectations of the customers for the same. Her negative attitude towards customer service has an adverse impact on the smooth running of the business enterprise in an overall manner. Reference List Hollensen, S. (2015).Marketing management: A relationship approach. Pearson Education. Homburg, C., Kuester, S., and Krohmer, H. (2013).Marketing management: A contemporary perspective. McGraw-Hill Higher Education. Jasmand, C., Blazevic, V., and de Ruyter, K. (2012). Generating sales while providing service: A study of customer service representatives' ambidextrous behavior.Journal of Marketing,76(1), 20-37. Kotler, P., Keller, K. L., Ancarani, F., and Costabile, M. (2014).Marketing management 14/e. Pearson. Wilson, A., Zeithaml, V. A., Bitner, M. J., and Gremler, D. D. (2012).Services marketing: Integrating customer focus across the firm(No. 2nd Eu). McGraw Hill. Wilson, R. M., and Gilligan, C. (2012).Strategic marketing management. Routledge.